> Global Support Center

Our Post sales customer service team is staffed with a dedicated group of support engineers with the expertise to assist our customers with information on how to get the most from our great products and solutions. In our Download area you may find the latest software you're your product. In the unlikely case that your product need repair our team are ready to help you. We are here to answer any questions, and to help troubleshoot operations. We at AnaCise Testnology stand behind our instruments and solutions with a comprehensive customer care product portfolio

Contact the Global Support Center at:

• 
• Tel : +65 6758 3033
• Fax: +65 6758 7077

> Product Repairs and Hardware Upgrades

In most cases your test set will be repaired or upgraded and on its way back to you in less than two weeks. Often, even quicker. We do not charge you additional for a fast turnaround.

Please contact Customer Support Group for an RMA (Return Material Authorization) number before returning any items.

Before you call, we encourage you to check out our page of FAQs (Frequently Asked Questions). We have put together a great range of comprehensive information at the FAQ for your convince.

> Software Warranty

During the warranty period, you can receive or download all available fixes and patches to the original product specifications which AnaCise issues.

Please return your Warranty Registration card, so we may add you to our notification list.

Upgrades can be performed either via Internet or through the memory card in the CAS. A single software cartridge is all you need for field upgrades.

Please continue to the Download area for software

> Pre-sales Support

If you are unsure which product or solution best suits your needs we are here to help you, we provide you with no-pressure recommendations for purchasing only the items that are right for you. Contact pre-sales support through