AnaCise Testnology Corp.

Home > News > Press Release > 26 Jan 2008

> Telecom Malaysia Selects AnaCise to Address xDSL/GigE & IPTV Challenges

26 Jan 2008

Telecom Malaysia has selected and deployed over 100 sets AnaCise CSA as part of its ongoing commitment to provide outstanding quality of service and quality of experience to the expanding ADSL2+ subscriber base of its Broadband subsidiaries in the entire Malaysia. Having a concrete focus to increase customer’s service quality, Telecom Malaysia needs a future proof tester to address the forward-looking expansion plan into the future of broadband deployment and Triple-Play services. CSA with ADSL2+ PIM emerged as the all-rounded field tester playing an active operational role in the evaluation performance testing of access networks and CPE.

Proven and impressed with the features offered by AnaCise products among other thoroughly evaluated maker, Telecom Malaysia has selected to use the AnaCise CSA even beyond ADSL2+ networks of broadband subscribers. The recent acquisition of CSA with GigE PIM module will enable Telecom Malaysia explore ways to reduce operational expenses (OPEX) related to dispatching service technicians for trouble calls and has improved the ability to install residential IPTV services over different technologies.

Engaging AnaCise's CSA, a compact piece of handheld hardware that fits neatly above a field technician palm weighing less than 1.5kg with 15 hours of operation time, Telecom Malaysia Broadband now has a real-time solution that empowers both the broadband service video provider and brings value to the end-customer. "Each CSA features a touch screen Start button that a technician can press to ascertain broadband and IP Video quality performance". "Users also find it very useful to the automatic configuration and set up tests routine and thresholds to manually or automatically capture the result if the CSA sees an anomaly. This reduces the expenses associated with man hour assignment but without compromise of maintenance vigilance over any situation, anytime, anywhere."

While ISP & Telcos’ key to customer retention is service solutions that maximize quality of service/experience, AnaCise CSA true market differentiator is detailing network quality performance results and ease of use to uphold customer’s obligations to their subscribers. "AnaCise's products are unique in that they address multiple challenges within the Broadband & IPTV/VoIP/Data marketplace: improvement of viewer quality of experience, and the reduction of operational expenses," said Ben Lee, VP of AnaCise. "We congratulate and appreciative to Telecom Malaysia Communications to have found continuing values in our quality and service assurance products-both in their present and near future broadband and Triple-Play services. Telecom Malaysia recent AnaCise CSA testers acquisition and deployment will be a start of forward looking convergent technologies assurance partnership with AnaCise."

About Telecom Malaysia

Telecom Malaysia is Malaysia's Number One provider of information communication technologies with vision is to be the Communications Company of choice - focused on delivering Exceptional Value to their customers and other stakeholders.

For more information on Telecom Malaysia, please visit: www.tm.com.my